PRIVACY POLICY
Last Updated: 24/06/2025
This Privacy Policy for Above and Beyond HR (“we”, “us”, or “our”), describes how and why we might access, collect, store, use, and/or process your personal information when you use our services, including when you:
Visit our website at abovebeyondhr.com or any website of ours that links to this Privacy Notice/Policy
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies, please do not use our Services. If you still have any questions or concerns, please contact us at sofia@abovebeyondhr.com.
SUMMARY OF KEY POINTS
What personal information do we process? We collect personal information to provide our HR services, communicate with you, improve our offerings, prevent fraud, and comply with the law. When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Some information, such as your racial or ethnic origins, sexual orientation, and religious beliefs, may be considered “special” or “sensitive” in certain jurisdictions. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
Do we sell your data? We only collect what we need, and we never sell your data.
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. You have rights over your information, and we’re transparent about how to exercise them. We comply with applicable privacy laws in New Zealand, Australia, the EU, the UK, the US, Canada, and more. If you desire to exercise these rights, you can contact us. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
Who are we?
What Information do we collect?
How do we collect your Information?
Why and how do we process your Information?
What Legal Bases do we rely on to process your Information?
When and with whom do we share your personal information?
How long do we keep your Information?
How do we keep your Information Safe?
Do we collect Information from minors?
What are your Privacy rights?
Cookies and Tracking Technologies
Controls for do-not-track features
International Data Transfers
Your Privacy Rights (by Region)
14.1. Do United States residents have specific privacy rights?
14.2. Australia and New Zealand
14.3. European Union / United Kingdom / Switzerland
14.4. Canada
Updates to This Policy
Contact us
How can you review, update, or delete the data we collect from you?
1. WHO ARE WE?
Above and Beyond HR is a human resources consultancy based in Wānaka, New Zealand. It offers in-person and remote services for individuals and small businesses both locally and internationally.
2. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide us when you express an interest in obtaining information about us or our products and Services, or when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Full name, email address, phone number, location
Business name, job title, work history (if relevant to service)
Communication history (emails, messages, call notes)
Payment and invoicing information
Website usage (IP address, device info, browser, cookies)
Sensitive Information: We do not process sensitive information.
All the information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.
3. HOW DO WE COLLECT YOUR INFORMATION?
We collect your information:
When you contact us via our website, email, or phone
When you book a consultation or sign a service agreement
Through cookies, analytics, or third-party tools
4. WHY AND HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.
We process your personal information for a variety of reasons, depending on how you interact with our services, including:
Communicate with you
Deliver and facilitate the delivery of services to you
Respond to inquiries and offer support
Provide proposals
Request feedback
Save and protect an individual’s vital interests
Send invoices
Improve our website and offerings through analytics
Fulfil legal and tax obligations
5. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
For EU and UK Residents:
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Contractual necessity - Performance of a Contract: We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services or at your request to enter into a contract with you.
Legitimate interest: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to understand how our users use our services so we can improve the user experience.
Legal obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
For Canadian Residents:
We may process your information if you have given us specific permission, as express consent, to use your personal information for a specific purpose, or in situations where your permission can be inferred, as implied consent. You can withdraw your consent at any time.
6. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short, We may share information in specific situations described in this section and/or with the following parties.
We may need to share your personal information in the following situations:
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets. Financing, or the acquisition of all or a portion of our business by another company.
We only share your data with:
Trusted service providers (email, web, payment, analytics)
Legal authorities, if required by law
We never sell your personal data.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in the Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We retain your data only as long as:
We have a legitimate reason to keep it (e.g., active client relationship)
Required for tax/legal obligations
You haven’t requested deletion (if applicable under your jurisdiction)
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short, We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unautorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit data from, or market data from anyone under the age of 18, or the equivalent age as specified by law in your jurisdiction. If you believe a child has shared personal data with us, please contact us immediately.
By using the services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at sofia@abovebeyondhr.com
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your state of residence in the US or some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights under applicable data protection laws that allow you greater access to and control over your personal information. These may include the right:
To request access and obtain a copy of your personal information
To request rectification or erasure
To restrict the processing of your personal information
If applicable, to data portability
Not to be subject to automated decision-making.
If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “How can you contact us about this notice?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. To withdraw your consent, you can contact us at sofia@aboveyondhr.com.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies for:
Website performance and analytics
Security and functionality
Remembering your preferences
You may disable cookies in your browser, though some features may not function properly.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard or online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.
13. INTERNATIONAL DATA TRANSFERS
Data may be processed in or transferred to:
New Zealand (primary business location)
Countries where our services are provided (e.g., the US, the EU, Australia)
We use secure, compliant services and, where required, implement safeguards such as Standard Contractual Clauses (SCCs) under GDPR.
14. YOUR PRIVACY RIGHTS (BY REGION)
14.1. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect:
Identifiers
Personal Information as defined in the California Customer Records statute
Professional or employment-related information
Education information - in case of acquiring a training service
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, by phone, or by mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
Depending upon the state where you live, you may also have the following rights:
Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request by emailing us at sofia@abovebeyondhr.com.
Request Verification
Upon receiving your request, we will need to verify your identity to determine that you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request, and the agent will need to provide a written and signed permission from you to submit such a request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at sofia@abovebeyondhr.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
14.2. AUSTRALIA AND NEW ZEALAND
We collect and process our personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).
This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfil their applicable purpose, it may affect our ability to provide our services, in particular:
Offer you the services that you want
Respond to or help with your requests
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section “How can you review, update, or delete the data we collect from you?”.
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of the New Zealand Privacy Commissioner.
14.3. EUROPEAN UNION/ UNITED KINGDOM / SWITZERLAND
Under GDPR/UK GDPR, you have the right to:
Access, correct, or delete your data
Object to or restrict processing
Withdraw consent at any time
Data portability
Lodge a complaint with your national data authority
14.4. CANADA
Under PIPEDA, you have the right to:
Know how your data is used
Access and correct personal information
Withdraw consent
15. UPDATES TO THIS POLICY
We will update this notice as necessary to stay compliant with relevant laws.
We may update this policy from time to time. The “Last update” date will reflect the latest version. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
16. CONTACT US
If you have questions, comments, or want to exercise your rights, you can email us at sofia@abovebeyondhr.com
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.